Dashboard
Portfolio audit summary · Filing health · Exception breakdown · April 23, 2026
Portfolio Audit Summary
Portfolio Information
Total BK loans12,441
Active12,441
Discharged1,241
Dismissed388
Chapter Breakdown
Active Ch. 71,820
Active Ch. 11/12142
Active Ch. 1310,479
Financial Metrics
Total UPB$2.84B
Total Arrears (POC)$187.3M
Avg case age28 mo.
Grade A loans4,841
Grade D/F loans892
POC & Plan Status
POCs filed11,889
Missing POCs552
Missing 410As289
APOCs filed340
Plans confirmed7,218
Plans 60+ DDQ831
MFRs pending326
MFRs granted48
Ch. 7 Reaffirmation
Reaffirmed48
Not reaffirmed812
Unknown / pending960
Risk Flags
Repeat filers341
Pending bar dates78
Missed bar dates12
Unresolved claim objections29
Loans in plan default831
RFS eligible214
Cramdowns confirmed37
Lien strips confirmed22
Adversary actions14
Payment Ledgers
Complete histories1,090
Entire history missing42
With history gaps315
With trustee payments1,217
Unapplied > $250412
Escrow shortage > $5001,840
Case Seasoning
| BK Filed | Count | % | UPB |
|---|---|---|---|
| 0–3 months | 312 | 2.5% | $71.2M |
| 3–6 months | 580 | 4.7% | $132.4M |
| 6–12 months | 1,240 | 10.0% | $283.1M |
| 1–2 years | 3,810 | 30.6% | $870.5M |
| 2–4 years | 4,882 | 39.2% | $1.12B |
| 4+ years | 1,617 | 13.0% | $369.5M |
| Total | 12,441 | 100% | $2.84B |
Top States
| State | Count | % | UPB |
|---|---|---|---|
| TX | 2,240 | 18.0% | $511.6M |
| FL | 1,887 | 15.2% | $430.9M |
| GA | 1,120 | 9.0% | $255.8M |
| CA | 876 | 7.0% | $200.1M |
| TN | 742 | 6.0% | $169.4M |
| All others | 5,576 | 44.8% | $1.27B |
Case & Filing Health
58%
Current
Case Status
Confirmed, current7,218
60+ DDQ / pre-confirm2,935
MFR pending / eligible888
Other active1,400
Filing Pipeline MTD
POC / APOC filed544
PCN filed142
PPFN filed67
MFR filed34
NOFC filed18
At Risk / Pending
PCN needs routing12
PCN overdue2
PPFN needs routing8
PPFN overdue1
Bar date approaching12
RFS eligible14
Filing Command Center — Pipeline Status
Proof of Claim
510 MTDFiled this month
510
In queue
89
Aging 30+ days
7
Missing POCs
552
Payment Change Notice
142 MTDFiled this month
142
In queue
38
Overdue (<21-day rule)
3
EA changes, no PCN
6
Post-Petition Fee Notice
67 MTDFiled this month
67
In queue
22
Overdue (>180 days)
3
Pending recovery
$124.8K
MFR / NOD
34 MTDPackets generated
34
Eligible, not packetized
14
Suppressed (9 conditions)
28
MFR granted
48
NOFC / Lift Stay
18 MTDNOFC filed
18
In queue
9
Lift stay granted
11
Foreclosure referred
7
LoanServ Write-Back
839 MTDLoans pushed
839
Export blocked
23
Pending QC
8
Validation failures
4
Exceptions & Compliance Watch
Exception breakdown
Category
BlkWarnTot
Ledger reconciliation
347
PCN compliance
066
PPFN compliance
134
POC / claim
033
Suspense / unapplied
033
Avg exception age3.2 days
Compliance watch
PCN deadline within 21 days8
PPFN overdue — 180+ days3
Bar date approaching, no POC12
Relief from stay eligible14
MFR pending disposition8
Activity this month
POC / APOCs filed544
PCNs filed142
PPFNs filed67
Loans pushed to LoanServ839
Overview
Loans
Activity
Portfolio Information
Total BK loans12,441
Active12,441
Discharged1,241
Dismissed388
Chapter Breakdown
Active Ch. 71,820
Active Ch. 11/12142
Active Ch. 1310,479
Financial Metrics
Total UPB$2.84B
Total Arrears (POC)$187.3M
Avg case age28 mo.
Grade A loans4,841
Grade D/F loans892
POC & Plan Status
POCs filed11,889
Missing POCs552
Missing 410As289
APOCs filed340
Plans confirmed7,218
Plans 60+ DDQ831
MFRs pending326
MFRs granted48
Ch. 7 Reaffirmation
Reaffirmed48
Not reaffirmed812
Unknown / pending960
Risk Flags
Repeat filers341
Pending bar dates78
Missed bar dates12
Unresolved claim objections29
Loans in plan default831
RFS eligible214
Cramdowns confirmed37
Lien strips confirmed22
Adversary actions14
Payment Ledgers
Complete histories1,090
Entire history missing42
With history gaps315
With trustee payments1,217
Unapplied > $250412
Escrow shortage > $5001,840
Case Seasoning
| BK Filed | Count | % | UPB |
|---|---|---|---|
| 0–3 months | 312 | 2.5% | $71.2M |
| 3–6 months | 580 | 4.7% | $132.4M |
| 6–12 months | 1,240 | 10.0% | $283.1M |
| 1–2 years | 3,810 | 30.6% | $870.5M |
| 2–4 years | 4,882 | 39.2% | $1.12B |
| 4+ years | 1,617 | 13.0% | $369.5M |
| Total | 12,441 | 100% | $2.84B |
Top States
| State | Count | % | UPB |
|---|---|---|---|
| TX | 2,240 | 18.0% | $511.6M |
| FL | 1,887 | 15.2% | $430.9M |
| GA | 1,120 | 9.0% | $255.8M |
| CA | 876 | 7.0% | $200.1M |
| TN | 742 | 6.0% | $169.4M |
| All others | 5,576 | 44.8% | $1.27B |
| Loan | Borrower | Ch. | Case | Plan status | Investor | Exceptions |
|---|---|---|---|---|---|---|
| 9001354274 | Ingram, R. | 13 | 22-46467 | Confirmed, current | GNMA | 1 blocker |
| 9001382901 | Quinn, D. | 13 | 23-11204 | 60+ DDQ | FNMA | 1 blocker |
| 9001291774 | Larsen, E. | 13 | 21-33812 | Confirmed, current | GNMA | 1 warning |
| 9001318452 | Grant, A. | 13 | 20-14892 | Confirmed, current | GNMA | None |
Proof of Claim
510 MTDFiled this month
510
In queue
89
Aging 30+ days
7
Missing POCs
552
Payment Change Notice
142 MTDFiled this month
142
In queue
38
Overdue (<21-day rule)
3
EA changes, no PCN
6
Post-Petition Fee Notice
67 MTDFiled this month
67
In queue
22
Overdue (>180 days)
3
Pending recovery
$124.8K
Exception Queue
23 open · 4 blockers · 19 warnings · Loans flagged for ledger reconciliation, compliance gaps, and pre-export QC
23
Total open
4
Blockers
19
Warnings
7
Ledger
6
PCN
4
PPFN
3.2d
Avg age
All exceptions
Compliance queue 4 urgent
| Loan | Borrower | Portfolio | Exception | Type | Severity | Age | Assigned |
|---|---|---|---|---|---|---|---|
| 9001354274 | Ingram, R. | PennyMac Pop. 1 | More AO funds applied than received | Ledger | Blocker | 3d | J. Harrison |
| 9001382901 | Quinn, D. | Essex GNMA Pop. 1 | Suspense balance mismatch | Ledger | Blocker | 1d | J. Harrison |
| 9001377203 | Bishop, M. | Essex GNMA Pop. 1 | LoanServ arrears vs. ledger mismatch | Ledger | Blocker | 6d | — |
| 9001291774 | Larsen, E. | PennyMac Pop. 1 | Escrow change, no PCN filed | PCN | Warning | 5d | J. Harrison |
| 9001318290 | Pierce, C. | PennyMac Pop. 1 | PPFN overdue — 180+ days | PPFN | Blocker | 11d | — |
Compliance-driven items requiring action. Items are sorted by urgency — closest deadline first.
Loan
Borrower / issue
Type
Deadline
Days left
Action
9001409832
Yates, J.PCN overdue — EA effective 05/12 had no notice
PCN overdue
04/21/2026
2 days overdue
9001444917
North, S.Bar date 05/01/2026 — no POC filed yet
Bar date
05/01/2026
8 days
9001318290
Pierce, C.PPFN fee posted 10/14/2025, 180-day window expired
PPFN overdue
04/12/2026
11 days overdue
9001291774
Larsen, E.EA effective 05/15 — PCN must be filed by 04/24
PCN urgent
04/24/2026
1 day
9001318452
Grant, A.EA effective 06/01 — PCN due by 05/11
PCN warning
05/11/2026
18 days
My Queue
5 loans assigned to you · Sorted by SLA urgency
My loans (5)
Unassigned (18)
LoanBorrowerTradeCurrent stepExceptionAge
9001354274
Ingram, R.
PennyMac Pop. 1
Step 4 — Pre-petition recon
PPFN unmatched — export blocked
1 blocker
3d
9001382901
Quinn, D.
Essex GNMA Pop. 1
Step 4 — Pre-petition recon
Non-NDC entry required
1 blocker
1d
9001291774
Larsen, E.
PennyMac Pop. 1
Step 6 — Export
PCN due in 1 day — file before export
1 warning
5d
9001318452
Grant, A.
Essex GNMA Pop. 1
Step 5 — Post-petition
None
1d
9001444917
North, S.
Reliance FNMA Pop. 1
Step 1 — Account info
Bar date 05/01 — file POC before completing
None
Today
Red border=open blocker. Amber border=open warning. Age color indicates urgency.
Loan Workbench
Case audit summary · Pre/post-petition reconciliation · Trustee · PPFN · Pay history
9001354274 A
1 blocker
LoanServ: today
NDC: today
AACER: today
Tempo: 3d ago
Snapshot: Apr 23, 2026 11:02 PM
!
Export blocked. One blocker must be resolved before this loan can be pushed to LoanServ.
✓
Account info
✓
Documents
✓
Risk flags
!
Pre-petition
✓
Post-petition
🔒
Export
Account Info
Filing Detail
Risk Flags
Exception (1)
Pre-Petition
Post-Petition
PPFN Ledger
Fee Itemization
Pay History
Trustee Ledger
Audit Trail
Case Audit Summary · A single-page snapshot of all key case data. Fields marked with ✏ are editable — a reason code is required to save.
Case Information
Case & parties
Debtor 1
Ingram, Roberto
Debtor 2 / co-debtor
—
Property address
2418 Brookhaven Dr, Dallas TX 75206
BK filed date
10/14/2022
BK case number
22-46467
Court
TXNB · N.D. Texas
Chapter
13
Trustee
P. Morales (NDC)
Debtor's attorney
Garza & Reyes LLP
341 meeting
12/08/2022
Claims bar date
02/06/2023
Case status
Active — Confirmed
Chapter 13 plan
Plan filed
11/22/2022
Plan confirmed
03/22/2023
Plan term
60 months
Treatment
Maintain & Cure
Trustee pay all
Yes — conduit
Plan base
$110,832.00
Trustee % paid in
63.4%
Current post-due date
04/01/2025 ✏
Principal balance
$218,440.00 ✏
Est. plan completion
Feb 2028 ✏
Risk Flags
Case risk
Risk grade
A
Repeat filer
N
Bar date missed
N
Adversary action
N
FEMA / disaster zone
N
Plan risk
Cramdown
N
Lien strip
N
Plan default
N
Pending claim objection
N
Loss mitigation pending
N
Servicing risk
Pending MFR
N
Reaffirmation (Ch.7)
n/a
Surrendered / abandoned
N
Escrow shortage > $500
Y — $1,326.98
Open exception
1 blocker
Pre-Petition Payment Reconciliation
| Category | 410A filed | Applied (pay history) | Trustee disbursed | Remaining | Misapplied |
|---|---|---|---|---|---|
| Pre-petition P&I arrears | $9,722.40 | $7,868.00 | $4,496.00 | $1,854.40 | $0.00 |
| Escrow deficiency | $2,834.60 | $2,834.60 | $2,168.56 | $0.00 | $0.00 |
| Escrow shortage | $1,326.98 | $0.00 | $0.00 | $1,326.98 | $0.00 |
| Pre-petition fees & costs | $998.52 | $998.52 | $724.32 | $0.00 | $0.00 |
| Gap payment balance | $0.00 | $347.22 | $347.22 | $0.00 | $0.00 |
| Total | $14,882.50 | $11,701.12 | $7,388.88 | $3,181.38 | $0.00 |
POC / 410A & PCN / PPFN
POC & 410A
POC filed
Yes — Claim 5
POC filed date
11/28/2022
410A attached
Yes
410A total debt
$218,440.00
410A total arrears
$14,882.50
410A monthly P&I + escrow
$1,847.22
APOC filed
N
Claim objection filed
No
PCN & PPFN
PCN count
2
First PCN / amount
04/02/2024 · $1,891.10
Last PCN / amount
08/14/2024 · $1,912.44
PCN compliance (21-day)
All on time
PPFN count
2
Last PPFN
10/07/2025 — unmatched
Total PPFN filed
$2,050.00
Total PPFN disbursed (NDC)
$1,200.00
Payment Change Notice Chart
Reaffirmation & Relief from Stay
Reaffirmation (Ch. 7 only)
Eligible
n/a — Chapter 13
Reaffirmation filed
—
Reaffirmation approved
—
Relief from Stay / NOFC
RFS filed
No
RFS eligible
No
Lift stay granted
No
NOFC filed
No
Adequate protection order
N
Post-Petition Delinquency
Bring-current snapshot
Total to bring current
$3,181.38
Pre-petition arrears remaining
Post-due date
04/01/2025
Post-petition: current
Post-petition delinquency by month
Apr 2025$0.00
May 2025$0.00
Jun 2025$153.00
Jul 2025$0.00
Aug 2025$0.00
Sep–MarCurrent
Last 6 trustee receipts
| Received | Type | Amount | Susp Bal |
|---|---|---|---|
| 10/14/2024 | Ongoing | $1,912.44 | $0.00 |
| 11/15/2024 | Ongoing | $1,912.44 | $0.00 |
| 12/13/2024 | Ongoing | $1,912.44 | $0.00 |
| 01/15/2025 | Ongoing | $1,912.44 | $0.00 |
| 02/14/2025 | Ongoing | $1,912.44 | $0.00 |
| 03/14/2025 | Ongoing | $1,912.44 | $0.00 |
POC & 410A
POC filed
Yes — Claim 5
POC filed date
11/28/2022
410A total debt
$218,440.00
410A total arrears
$14,882.50
410A monthly payment
$1,847.22
PCN / PPFN
PCN count
2
Last PCN / amount
08/14/2024 · $1,912.44
PPFN count
2
Last PPFN
10/07/2025 — unmatched
Total PPFN filed
$2,050.00
Total PPFN disbursed (NDC)
$1,200.00
Risk flags
Risk grade
A
Repeat filer
N
Bar date missed
N
Pending MFR
N
Cramdown
N
Lien strip
N
Escrow shortage > $500
Y — $1,326.98
MFR & reaffirmation
MFR filed
N
Reaffirmation
n/a (Ch. 13)
Abandoned / surrendered
N
Pre-petition payment reconciliation
| Category | 410A filed | Applied (pay history) | Remaining | Misapplied |
|---|---|---|---|---|
| Pre-petition P&I | $9,722.40 | $7,868.00 | $1,854.40 | $0.00 |
| Escrow deficiency | $2,834.60 | $2,834.60 | $0.00 | $0.00 |
| Escrow shortage | $1,326.98 | $0.00 | $1,326.98 | $0.00 |
| Pre-petition fees | $998.52 | $998.52 | $0.00 | $0.00 |
| Total | $14,882.50 | $11,701.12 | $3,181.38 | $0.00 |
Pre-Petition Arrears Ledger · drawn down from POC
| Tran Date | Transaction Description | P&I Applied | Escrow Applied | Fees Applied | GAP Applied | P&I Bal | Escrow Def Bal | Fees Bal | Unapplied Bal | GAP Bal | TL # |
|---|---|---|---|---|---|---|---|---|---|---|---|
| — | POC Filed · Arrears as of 10/14/2022 | — | — | — | — | $9,722.40 | $2,834.60 | $998.52 | $0.00 | $0.00 | — |
| 11/15/2022 | Trustee arrears disbursement | $1,124.00 | $542.14 | $181.08 | $0.00 | $8,598.40 | $2,292.46 | $817.44 | $0.00 | $0.00 | TL1 |
| 12/19/2022 | Trustee arrears disbursement | $1,124.00 | $542.14 | $181.08 | $0.00 | $7,474.40 | $1,750.32 | $636.36 | $0.00 | $0.00 | TL2 |
| 02/14/2023 | Trustee GAP payment | $1,124.00 | $542.14 | $181.08 | $347.22 | $5,226.40 | $666.04 | $274.20 | $0.00 | $0.00 | TL4 |
| Current remaining balance | $5,226.40 | $666.04 | $274.20 | $0.00 | |||||||
Post-petition status
Post-due date
04/01/2025
Plan shortfall
$0.00
Delinquency
None
Bring current
Pre-petition balance
$3,181.38
Less unapplied
$0.00
Total to bring current
$3,181.38
LoanServ sync
Queued updates
1
Last push
Never
Next write-back
Blocked
Post-Petition Ledger · individual records
| Tran Date | Description | Amount Due | Amount Received | Post Due Date | Past Due Amt | Susp Applied | Susp Balance | TL # |
|---|---|---|---|---|---|---|---|---|
| — | Plan Start · 03/22/2023 | $1,847.22 | — | 03/01/2023 | $1,847.22 | — | $0.00 | TL1 |
| 03/15/2023 | Trustee ongoing payment | $1,847.22 | $1,847.22 | 03/01/2023 | $0.00 | $0.00 | $0.00 | TL5 |
| 04/14/2023 | Trustee ongoing payment | $1,847.22 | $1,847.22 | 04/01/2023 | $0.00 | $0.00 | $0.00 | TL6 |
| 09/16/2024 | Trustee ongoing — post PCN | $1,912.44 | $1,912.44 | 09/01/2024 | $0.00 | $0.00 | $0.00 | TL42 |
| Current — no shortfall | $1,912.44 | Current | 04/01/2025 | $0.00 | $0.00 | $0.00 | ||
NDC ConduitTrustee: P. Morales · 63 disbursement rows
| Category | Payment Date | Case No. | POC Claim No. | Check Number | Party Name | Description | Amount | Running Total |
|---|---|---|---|---|---|---|---|---|
| Arrears | 11/15/2022 | 22-46467 | 5-1 | 2168421 | Carrington MS | Pre-petition arrears disbursement | $1,847.22 | $1,847.22 |
| GAP | 02/14/2023 | 22-46467 | 5-1 | 2260088 | Carrington MS | GAP payment — post-petition pre-confirmation | $347.22 | $4,041.66 |
| Ongoing | 03/15/2023 | 22-46467 | 5-1 | 2277441 | Carrington MS | Ongoing post-petition payment | $1,847.22 | $5,888.88 |
| PPFN | 01/15/2023 | 22-46467 | 5S1 | 2255109 | Carrington MS | PPFN disbursement — 3002.1 supplement | $1,200.00 | $7,088.88 |
| PPFN | — | 22-46467 | 5S2 | — | Carrington MS | PPFN 10/07/2025 — no disbursement on record | $0.00 | — |
| Total trustee disbursements (63 rows) | $80,786.45 | |||||||
1,447 transactionsPennyMac · MSP format · BK filed: 10/14/2022
| Tran Date | Effective Date | Trans Code | Description | Amount | Principal | Interest | Escrow | Unapplied Bal | Pre/Post | BK Tag |
|---|---|---|---|---|---|---|---|---|---|---|
| 10/05/2022 | 10/01/2022 | REC | Regular payment received | $1,847.22 | $882.41 | $519.47 | $445.34 | $0.00 | Pre | — |
| 11/15/2022 | 11/01/2022 | REC | Trustee payment received | $1,847.22 | $1,124.00 | $542.14 | $181.08 | $0.00 | Post | Arrears |
| 02/14/2023 | 02/01/2023 | REC | Trustee GAP payment | $2,194.44 | $1,124.00 | $542.14 | $181.08 | $347.22 | Post | GAP |
| 12/18/2022 | 12/14/2022 | 630 | Fee Billed — Attorney Fees | $350.00 | — | — | — | — | Post | Corp Adv |
Total Target
$4,219.50
Matched
$4,119.50
Unmatched
$100.00
Match Rate
97.6%
BKR Repayment Fee Review — Loan 9001354274 · PennyMac Pop. 1
| Source | Date | Fee Code | Fee Description | Exp Code | Expense Description | Amount | Running Bal | Match Status | Fee Status | Invoice |
|---|---|---|---|---|---|---|---|---|---|---|
| Corp Advance | — | — | Mortgagor Recoverable | M | — | $2,100.00 | $2,100.00 | Exact Match | Mortgagor Rec. | — |
| Pay History | 09/14/2022 | 630 | Fee Billed | M | Attorney Fees | $850.00 | $850.00 | — | — | INV-2022-0914 |
| Pay History | 11/02/2022 | 630 | Fee Billed | M | Attorney Fees | $850.00 | $1,700.00 | — | — | INV-2022-1102 |
| Pay History | 01/18/2023 | 630 | Fee Billed | M | Attorney Fees | $400.00 | $2,100.00 | — | — | INV-2023-0118 |
| Corp Advance | — | — | Third Party Recoverable | T | — | $1,169.50 | $1,169.50 | Exact Match | Third Party Rec. | — |
| Pay History | 08/22/2022 | 630 | Fee Billed | T | Property Inspection | $120.00 | $120.00 | — | — | — |
| Corp Advance | — | — | Unclassified (FB99) | ? | No description on file | $100.00 | — | Unmatched | Classify required | — |
| Total | $4,119.50 | $100.00 variance — classify FB99 to resolve | ||||||||
PPFNs Filed
2
Total Filed
$2,050.00
Trustee Disbursed
$1,200.00
PPFN Ledger — Loan 9001354274
| PPFN | Filed Date | Claim No. | Fee Dates | Amount Filed | NDC Disbursed | Status |
|---|---|---|---|---|---|---|
| PPFN 1 | 12/14/2022 | 5S1 (MORFC1) | 09/2022 – 12/2022 | $1,200.00 | $1,200.00 | Disbursed |
| PPFN 2 | 10/07/2025 | 5S2 (MORFC1) | 08/2025 – 10/2025 | $850.00 | $0.00 | Not disbursed |
Change history — Loan 9001354274
Apr 23, 2026 · 2:14 PMJ. HarrisonException flagged: PPFN 10/07/2025 unmatched in NDC. Export blocked.
Apr 23, 2026 · 10:02 AMSystemLoanServ inbound sync completed. 3 fields updated.Auto
Apr 22, 2026 · 4:47 PMJ. HarrisonPre-petition recon reviewed. Escrow shortage $1,326.98 unfunded — no misapplication.
Apr 21, 2026 · 11:15 AMA. SantosRisk grade assigned: A.Risk grade: — → A
Trigger condition
PPFN Claim 5S2 ($850.00, filed 10/07/2025) has no matching NDC disbursement. Applied AO exceeds verified receipts by $850.00.
Impacted modules
PPFN ledger · Trustee ledger · Pre-petition reconciliation · LoanServ export
Owner queue
Ledger Reconciliation Queue · Assigned: J. Harrison
Required evidence
NDC disbursement confirmation OR trustee correspondence for Claim 5S2
Remediation steps
1 · Confirm PPFN 10/07/2025 disbursement status with trustee P. Morales2 · Check NDC for a pending voucher on Claim 5S2 (MORFC1)
3 · If confirmed: re-run payment matching and re-validate
4 · If no disbursement: flag $850.00 as outstanding in PPFN ledger
Drop file here or click to upload · PDF, XLSX, PNG
9001382901 C
1 blocker
LoanServ: todayNDC: N/A — non-NDCAACER: today
!Export blocked. Trustee ledger data must be entered manually before this loan can proceed.
Trustee ledger — row entry Case 23-11204 · Trustee: R. Alvarez
✓
Account info
✓
Documents
✓
Risk flags
4
Pre-petition
5
Post-petition
🔒
Export
MFR / NOD Packets
Referral packet generation · Eligibility check · Attorney routing · Disposition tracking
Total in pipeline
87
all statuses
MFR eligible
21
awaiting validation
Validation pending
9
data confirmation needed
Packet ready
12
ready to send to Tempo
Routed to attorney
31
in flight with Tempo
Filed MTD
14
attorney confirmation in
Loan number lookup
Filter by status
All loans in pipeline · 87 records
| Loan | Borrower | Case | Type | Status | Days in status | Attorney | Next action | |
|---|---|---|---|---|---|---|---|---|
| 9001409832 | Yates, J. | 23-58741 · TNNB | MFR | Packet ready | 1d | G. Barker, Esq. | Send to Tempo | |
| 9001312774 | Aldrin, K. | 22-39102 · CACB | MFR | Packet ready | 2d | L. Marquez, Esq. | Send to Tempo | |
| 9001428901 | Stone, P. | 24-19874 · FLSB | MFR | MFR eligible | 3d | — | Run validation gate | |
| 9001473215 | Kerr, M. | 23-04412 · ILNB | MFR | MFR eligible | 4d | — | Run validation gate | |
| 9001391108 | Crane, R. | 23-22188 · TXSB | MFR | Validation pending | 5d | — | Confirm post-pet due date | |
| 9001508774 | Foster, T. | 22-77231 · ALMB | NOD | Validation pending | 6d | — | PCN amount mismatch | |
| 9001257801 | Underwood, A. | 22-12947 · GANB | MFR | Routed | 9d | G. Barker, Esq. | Awaiting filing confirmation | |
| 9001603214 | Orton, S. | 23-10881 · AZB | MFR | Routed | 11d | L. Marquez, Esq. | Hearing scheduled 5/12 | |
| 9001181009 | Mason, N. | 22-58129 · NJB | MFR | Filed | 2d | G. Barker, Esq. | Awaiting hearing | |
| 9001482007 | Easton, F. | 22-44621 · MIEB | MFR | Filed | 4d | L. Marquez, Esq. | Awaiting hearing | |
| 9001229517 | Hayes, B. | 23-72104 · OHNB | MFR | On hold — legal | 7d | G. Barker, Esq. | Loss-mit appeal in process |
Acquisition Pipeline
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Admin Console
Thresholds · Queues · Roles · System health
Exception thresholds
Configurable rule thresholds
PCN filing deadline (days before effective date)
days
PPFN filing window (days from fee posting)
days
Blockers — auto-escalate after (days)
days
Max loans per specialist
Queue rules
Work distribution
Default assignment
Supervisor override allowed
Role permissions
Access matrix
| Role | Edits | Override | Export | Admin |
|---|---|---|---|---|
| BK Specialist | Standard | No | Gated | No |
| BK Supervisor | Full | Yes | Full | No |
| BK Manager | Full | Yes | Full | Read |
System health
Integration status
LoanServ inbound sync
Healthy
NDC trustee pull
Healthy
AACER / Epiq PDS
Healthy
Tempo MFR/AO sync
Review needed
Fee Itemization
Corp Advance Drawdown Audit · Tie lump-sum balances to individual FB transactions on prior pay history
Loan 9100368675 · Tate, T. · Chase Pop. 1 · Ch. 13 · Case 21-12048
Mortgagor Recoverable (M)
Lump sums · Active BK Rep Fee Info
Anchor records2
Total target$1,965.74
Drawn down to $0$1,965.74 ✓
Remaining unmatched$0.00
Third Party Recoverable (T)
Lump sums · Active BK Rep Fee Info
Anchor records1
Total target$340.00
Drawn down$215.00
Remaining unmatched$125.00
Waterfall · Anchor records and FB drawdown transactions
!
$125.00 unmatched on Third Party Recoverable anchor. Greedy waterfall exhausted eligible FB records. Supervisor review required before this loan can proceed to ledger construction.
Total target$2,305.74·Drawn down$2,180.74·Unmatched$125.00·Match rate94.6%
All FB (Fee Billed) transactions on prior pay history · 14 records
Tran Date
TC / Exp
Description
Amount
Invoice #
Used
07/14/2024
FB / 0042
BK ATTY FEE · Robertson, Anschutz & Schneid
$1,925.00
2024-07-RAS-0918
M
09/03/2024
FB / 0103
BK PROP INSPECT · Mortgage Contracting Svcs
$40.00
2024-09-MCS-1142
M
11/15/2024
FB / 0999
BK MISC · reference WP-0074
$0.74
—
M
02/18/2025
FB / 0214
BK BPO · National Title Solutions
$850.00
2025-02-NTS-0408
M
06/04/2025
FB / 0301
BK FILING FEE · court-stamped
$215.00
—
T
08/12/2025
FB / 0042
BK ATTY FEE · (post-anchor — not eligible)
$425.00
2025-08-RAS-1244
—
10/22/2025
FB / 0103
BK PROP INSPECT · (post-anchor — not eligible)
$40.00
2025-10-MCS-2049
—
Eligible records are FB transactions dated before the corp advance anchor. Sub Code routing (M / T) determines which anchor pool draws from each record.
Active BK Rep Fee Info · Scraped PPFN fields from prior servicer system
Loan Number (Prior)
CHA-9921-04877
Loan Number (CMS)
9100368675
Portfolio
Chase Pop. 1
Mortgagor Recov (M)
$2,815.74
2 anchor records
Third Party Recov (T)
$340.00
1 anchor record
Total Corp Advance
$3,155.74
As-of date
04/22/2026
Source
Chase referral file
Scrape status
Complete
PPFN scrape captures the lump-sum totals reported by the prior servicer at boarding. Itemized breakdown comes from the FB records on prior pay history (see Drawdown Audit). Note: $2,815.74 (M) + $340.00 (T) = $3,155.74, but only $2,305.74 was eligible to draw from FB records — the remaining $850.00 M anchor is reconciled via Greedy Subset.
☷
410A Part 5 ledger — coming soon
Once 410A Preboarding format is generated for this loan, Part 5 (post-petition fee, expense and charge ledger) will display here alongside the Drawdown Audit so reviewers can cross-tie filed amounts to FB drawdowns.
Pending: Pay History Transform skill output
Suspense Ledger
Contractual suspense · Unapplied funds · Escrow advance balances
Ingram, R. · 9001354274 · Ch. 13 · Case 22-46467
Contractual suspense
Payments received, not yet applied
$0.00current balance
LoanServ balance$0.00
Variance$0.00 ✓
Unapplied funds
Excess or unallocated receipts
$347.22current balance
LoanServ balance$347.22
Variance$0.00 ✓
Escrow advance balance
Servicer-advanced escrow amounts
$1,326.98current balance
LoanServ balance$1,326.98
Variance$0.00 ✓
Transaction history — unapplied funds
| Date | Description | Amount | Running balance | Source |
|---|---|---|---|---|
| 02/14/2023 | Trustee check 2260088 — GAP overpayment | +$347.22 | $347.22 | NDC |
Resolution Audit
Supervisor sign-off queue · Resolved exceptions awaiting LoanServ write-back
8
Awaiting sign-off
14
Pushed today
3
Returned today
42m
Avg time to sign-off
Sign-off queue (8)
Audit resolution
| Loan | Borrower | Exception resolved | Resolved by | Resolved | Field changes | Severity | |
|---|---|---|---|---|---|---|---|
| 9001318452 | Grant, A. | PPFN 10/07/2025 manually matched to NDC disbursement | J. Harrison | Today 11:42 AM | 2 fields | Warning | |
| 9001444917 | North, S. | Corp advance T-balance $125 written off | A. Santos | Today 10:15 AM | 3 fields | Blocker | |
| 9001291774 | Larsen, E. | MFR referral — legal hold flag set | J. Harrison | Yesterday 4:30 PM | 1 field | Blocker | |
| 9001409832 | Vance, M. | PCN deadline missed — routed to attorney with override | T. Danner | Yesterday 2:15 PM | 2 fields | Blocker | |
| 9001512776 | Doyle, L. | Suspense reclassified — $347.22 unapplied to contractual | A. Santos | Yesterday 11:50 AM | 1 field | Warning | |
| 9001372654 | Jensen, H. | Trustee ledger variance reconciled | J. Harrison | Yesterday 9:08 AM | 2 fields | Warning |
Resolution Audit — Loan 9001318452
Grant, A. · Ch. 13 · Case 20-14892 · Resolved by J. Harrison · Awaiting sign-off
Exception that was resolved
WarningPPFN complianceOpened 04/14/2026
PPFN dated 10/07/2025 unmatched in NDC ledger
Trustee disbursement of $1,247.18 on 10/07/2025 had no corresponding PPFN on file. Specialist located late-filed PPFN in AACER (filed 10/22/2025), confirmed amount and date with attorney via email, and manually linked.
Field changes pending write-back
Field
Old value
New value
Source
PPFN matched flag
tbl_ndc_ppfn_link
unmatched
linked
manual
PPFN filed date
tbl_filings_ppfn
—
10/22/2025
AACER
Resolution audit checklist
✓
Resolution rationale documented
Specialist provided written justification + AACER docket reference
✓
Supporting evidence attached
AACER PDF, attorney confirmation email (2 attachments)
✓
Field changes within delegation
No protected fields touched (UPB, escrow, trustee account)
✓
Downstream balances still reconcile
NDC trustee variance returns to $0.00 after match
✓
No open blockers remain on loan
All other exceptions on this loan are cleared
✓
Data freshness within window
LoanServ: today · NDC: today · AACER: today
Specialist's resolution note
PPFN was filed late by attorney (10/22) for 10/07 disbursement. Confirmed amount $1,247.18 matches NDC. Filed date now captured for compliance. No client harm; trustee was paid correctly.
Auditor notes (visible to specialist)
Reports & Exports
Generate and download management and compliance reports
Report center — select a report to generate
Exception aging report
Exception counts by type, age bucket, and assignee. Shows whether blockers are being resolved or accumulating. Required for weekly ops review.
Ready
| Exception type | 0–2d | 3–5d | 5+d | Total |
|---|---|---|---|---|
| Ledger reconciliation | 2 | 3 | 2 | 7 |
| PCN compliance | 4 | 2 | 0 | 6 |
| PPFN compliance | 1 | 2 | 1 | 4 |
| POC / claim | 3 | 0 | 0 | 3 |
Throughput report
Loans completed per day and week by specialist, with average time-in-status. Used for capacity planning and performance review.
Ready
| Specialist | Completed (week) | Avg time | SLA breaches |
|---|---|---|---|
| J. Harrison | 12 | 2.8d | 0 |
| A. Santos | 15 | 1.9d | 0 |
| T. Danner | 18 | 1.2d | 0 |
| E. Penfield | 9 | 5.1d | 1 |
Compliance breach report
PCN, PPFN, and bar date items that missed their filing window. Investor-reportable. Includes root cause and remediation status.
3 breaches
| Loan | Type | Deadline | Days overdue | Status |
|---|---|---|---|---|
| 9001409832 | PCN | 04/21/2026 | 2d | Open |
| 9001318290 | PPFN | 04/12/2026 | 11d | Open |
| 9001201834 | Bar date | 04/18/2026 | 5d | In remediation |
Portfolio audit summary
Full portfolio stats in the standard format — composition, plan status, risk flags, seasoning, state breakdown. The report your team builds manually every week.
Ready
Portfolio composition
Active: 12,441 · Ch. 13: 10,479 · Ch. 7: 1,820
Total UPB: $2.84B · Total arrears: $187.3M
Risk flags
Repeat filers: 341 · Missed bar dates: 12
Plan default: 831 · RFS eligible: 214
Loan-level data export
Full case audit data sheet for any selected population — all 56 columns in the standard output template. Used for investor requests and external audits.
Configure
Select population:
LoanServ write-back log
Every field pushed to LoanServ with timestamp, source system, old value, new value, and confirmation. The authoritative record for LoanServ data integrity.
3 updates
| Loan | Field | Old value | New value | Pushed at | Confirmed |
|---|---|---|---|---|---|
| 9001409832 | Post-pet due date | 06/01/2024 | 07/01/2024 | 11:02 PM | ✓ |
| 9001318452 | Pre-pet arrears bal. | $11,204.00 | $11,188.06 | 11:02 PM | ✓ |
| 9001291774 | PCN filed date | — | 08/14/2024 | 11:02 PM | Pending |
Filing Command Center
Routing oversight · PCN / PPFN / MFR / NOFC / AO attorney pipeline
Needs packaging
31
awaiting data assembly
Routed to attorney
47
in flight with law firm
Overdue / at risk
8
missed or within 48h
Confirmed filed MTD
312
attorney confirmation received
Overview
PCN & PPFN 3 overdue
MFR & AO 8 in court
NOFC 2 due this week
Filing pipeline — all types
| Filing type | Needs packaging | Routed | Overdue | Filed MTD |
|---|---|---|---|---|
| Payment Change Notice (PCN) | 12 | 18 | 2 | 142 |
| Post-Petition Fee Notice (PPFN) | 8 | 12 | 1 | 67 |
| Motion for Relief (MFR) | 6 | 8 | 0 | 34 |
| Notice of Final Cure (NOFC) | 3 | 4 | 2 | 18 |
| Amended POC (APOC) | 2 | 5 | 0 | 29 |
| Agreed Order (AO) | 0 | 0 | 3 | 22 |
| All filings | 31 | 47 | 8 | 312 |
Overdue / at-risk items
| Loan | Type | Deadline | Status | Attorney |
|---|---|---|---|---|
| 9001409832 | PCN | 2d overdue | Overdue | Not routed |
| 9001318290 | PPFN | 11d overdue | Overdue | Not routed |
| 9001201834 | NOFC | 5d overdue | Overdue | Not routed |
| 9001291774 | PCN | Tomorrow | Needs packaging | Not routed |
| 9001444917 | NOFC | 3 days | Ready to route | Not routed |
Attorney routing — this week
Barker & Associates24 in flight
Robertson, Anschutz & Schneid18 in flight
McCalla Raymer Leibert Pierce5 in flight
LoanBorrower / triggerTypeDeadlineDays leftStatusAttorney
9001409832
Yates, J.EA effective 05/12 — payment change
PCN
04/21/2026
2d overdue
Overdue
Not routed
9001318290
Pierce, C.Fee posted 10/14/2025 — 180d window expired
PPFN
04/12/2026
11d overdue
Overdue
Not routed
9001291774
Larsen, E.EA effective 05/15 — file PCN by 04/24
PCN
04/24/2026
1 day
Needs packaging
Not routed
9001354274
Ingram, R.Fee posted 10/07/2025 — PPFN due 04/05
PPFN
04/05/2026
Routed
Routed
G. Barker
9001318452
Grant, A.EA effective 06/01 — PCN due by 05/11
PCN
05/11/2026
18 days
Ready to route
Not routed
Showing 5 of 38 PCN/PPFN items. Red border = overdue. Amber = urgent. Blue = routed. Green = ready to route.
MFR pipeline (14)
Agreed Orders (6)
| Loan | Borrower | MFR stage | Filed | Attorney | Court date | Disposition |
|---|---|---|---|---|---|---|
| 9001409832 | Yates, J. | Eligible — ready to route | — | — | — | — |
| 9001377203 | ||||||
| 9001228843 | Reeves, M. | Filed — in court | 03/28/2026 | G. Barker | 04/25/2026 | Pending hearing |
| 9001185032 | Vance, D. | Granted | 02/14/2026 | G. Barker | 03/21/2026 | Granted 03/21 |
Notice of Final Cure (NOFC): When the trustee files a Notice of Final Cure stating the pre-petition arrears have been paid, Carrington has 21 days to respond confirming whether the account is current or identifying any remaining outstanding amounts. Response data is assembled from the ledger and routed to the attorney for filing.
Loan
Borrower / trustee notice
NOFC filed
Response due
Days left
Status
9001201834
Vance, T.Trustee: R. Alvarez · Cure claimed: $14,220.00
04/02/2026
04/23/2026
Due today
Overdue
9001444917
North, S.Trustee: P. Morales · Cure claimed: $11,440.00
04/06/2026
04/27/2026
4 days
Ready to route
9001354274
Ingram, R.Trustee: P. Morales · Cure claimed: $14,882.50
03/28/2026
04/18/2026
Routed
Routed 04/15
9001318452
Grant, A.Trustee: P. Morales · Cure claimed: $11,188.06
03/14/2026
04/04/2026
Filed ✓
Confirmed 04/03
NOFC response — Loan 9001354274 (example)
Response data — assembled from ledger
| Item | Trustee claimed | Ledger amount | Variance | Status |
|---|---|---|---|---|
| Pre-petition P&I arrears paid | $9,722.40 | $9,722.40 | $0.00 | Confirmed |
| Escrow deficiency paid | $2,834.60 | $2,834.60 | $0.00 | Confirmed |
| Pre-petition fees paid | $998.52 | $998.52 | $0.00 | Confirmed |
| Escrow shortage (unfunded) | $1,326.98 | $1,326.98 | $0.00 | Outstanding |
| Total outstanding at time of response | $1,326.98 — respond as not current | |||